FAQ

 

Where are you located?

NAPA / SONOMA

We are available for projects involving travel, shooting on-location or in our studio.

 

How long DOES IT TAKE?

Every project is different. To ensure that each client receives a positive, well-thought-out and effective experience, we create a project timeline and production schedule based on individual needs and the overall scope of every project. To receive more specific timeline information about your project, fill out the provided submission form on the bookings page.

 

DO YOU BUILD CONTENT LIBRARIES?

Yes. While our availability is quite limited, most of our clients like to hire us for a period of months or over entire seasons to collect fresh images for their brand that can be used on their website, social media, email campaigns, digital marketing, print and advertising. If you're looking to develop a wealth of visual assets that can be shared multiple marketing, advertising and social media channels, we've got you covered.

 

DO YOU OFFER AERIAL PHOTOS & VIDEOS?

Yes. We're 100% certified by the Federal Aviation Administration (FAA) and come equipped with an Unmanned Aircraft Systems (UAS) Remote Pilot License. Fully-insured to fly drones for commercial use, we fly with top-rated aircraft systems with the most breathtaking dynamic range — all paired with a speciality lenses to capture the beautiful cinematic shots. While on-site, we provide clients with the option of previewing our flights through an extra view-only remote — a great way to provide any feedback that you may have while we're in the air.

 

DO YOU PROVIDE PROPS & STYLING?

We provide basic props and styling services for small, commercial product shoots. For larger shoots (where more hands are required on deck) we work with a talented set of set designers and prop stylists.

 

DO YOU PROVIDE MODELS & CASTING?

We do not provide models or talent casting services.

 

DO YOU WORK wiTH VOICEOVER ARTISTS?

Yes! We work with a number of talented voiceover artists that would love to audition for your next video marketing campaign. You may also select to have us record your own voice on-site using our sound booth, lavalier  microphones and boom mic.

 

DO YOU USE NATURAL OR COMMERCIAL LIGHTS?

Both. Before every shoot, we select the best lighting scenario to convey your brand's visual tone and message. While on site, always try to make the most of any natural light then seamlessly blend commercial lights when it makes sense. When using commercial lights, our goal is to effortlessly blend the light so that it's not obvious that any artificial light was added. After your shoot, we also use post-production techniques to further adjust lighting through color-grading, retouching, animation and visual effects.

 

What type of editing software do you use?

We use the latest and most up-to-date version of Adobe Creative Cloud: Photoshop, Lightroom, Illustrator, Premiere Pro, After Effects, Audition.

 

WHAT KINDS OF PHOTO / VIDEO FILES DO YOU OFFER?

For photos, we deliver high resolution JPEG files (300ppi) for print use along with low resolution JPEG files (72ppi) for digital use. For videos, we deliver MP4 files (sized for your needs) in 1080p and 4K/UHD resolution. WMV formats are also available for embedding in PowerPoint presentations. If you require the delivery of different file format that's not listed above — just let us know.

 

GENERAL INQUIRIES:

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